Your staff can make or break an experience for your customer. Hiring the right person for the job is essential to ensuring that your clientele are handled well, respected and having a good time. Behind the bar, cleaning rooms, or servicing a pool; every staff member is important and sometimes a simple hello can change a day. Guides, front desk staff, and pilots all have something in common and that they are human and can evoke emotion with a smile or wave. We think its important to include the personalities that you want to shine in your establishment and business so that people can have an idea of what type of atmosphere to expect.